crwdns2934241:0crwdne2934241:0 Kevin Boots

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Why won't my new phone start?

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Dear all,

I just bought a new One Touch Idol 3, and after approximately 6 hours of charging (with the original charger) nothing happens when I try to start the device. Hard reset (power + volume up) etc. hasn't produced anything either. Suggestions?

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Alcatel One Touch Idol 3

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open