crwdns2934241:0crwdne2934241:0 Brandon Nieves

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First, be sure that you are using the white rice button. Brown rice cooks much longer, so if you push the wrong button the longer cook-time could be causing your problem. However, if your rice is burning and you are pushing the correct "white rice" button, then you may have a bad thermostat. Please see guide for Heating Element/Thermostat replacement.

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