crwdns2934241:0crwdne2934241:0 g121390

crwdns2934249:0crwdne2934249:0:

try turning it off, unplug it from the power source and leave it off for 10 min then see what it says. my hp does that and it always works for me.

crwdns2915684:0crwdne2915684:0:

open