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crwdns2934241:0crwdne2934241:0 oldturkey03

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joeprice22, here is what GoPro suggest:"

What's the issue?

The computer does not detect the camera when connected via USB.

Where does it apply?

HERO4

HERO3+

HERO3

HD HERO2

HD HERO Original

HERO

How to fix it

If your computer is not recognizing the USB connection it could be one of a few things:

There is a loose connection somewhere

The USB cable is faulty

There is a compatibility issue with the SD card

There in confusion as to where to find the camera or SD card contents on the computer

There is a fault with the camera itself.

Please try the following steps:

If using a HERO3+ or older, be sure Wi-Fi is OFF before plugging the camera into the computer

Be sure that the camera is powered on when it is plugged in, and showing the USB symbol on the front LCD screen, indicating the proper connection to the computer

Try removing and reinserting the USB cable into the camera and computer, ensuring that both ends are fully inserted and secure.  Note that you do have to give a little extra push to have the USB cable click into place when connecting to the camera.

Try restarting the computer and reconnecting the camera, and if this does not help and you have access to another computer, try the additional computer as well.  Sometimes, leaving the camera plugged in for awhile will allow it to successfully establish a connection." from [https://gopro.com/support/articles/camera-not-recognized-plugged-computer-usb|here.]

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open