I've got an early 2015 13" MacBook Pro. Absolutely no water damage, drops etc
A couple of days ago it started turning itself off within a couple of seconds of me turning it on. This problem seems to be quite widespread but I could not find a solution to the problem anywhere.
TL;DR
Mac turns off within seconds(3-6). If any key is pressed and held the computer acts normally. Key can be released for a couple of seconds - afterwards any other key has to be pressed and held or the computer acts as if the power button was pressed for a couple of seconds and shuts down.
Longer, rambling version:
After troubleshooting it for what seems like years I've found out that:
-If I press and hold ANY button immediately after pressing the power button the computer doesn't turn itself off - it let's me log in etc
-If I let go of the button I was holding BEFORE I'm logged in the computer turns itself off as If I pressed the power button for a couple of seconds
-If I let go of the button I was holding AFTER I'm logged in I get the standard prompt -"Are you sure you want to shut down your computer now?" If I press and hold any button again, I can just click Cancel and the computer doesn't switch off
-I can let go of the button I'm holding and substitute it for an different button
-Funnily enough if I press and hold the power button at start-up I can use the computer normally. If I try to press and hold it later it turns my computer off as it should.
So yeah, that's what I've found - hopefully it will help someone with the same problem.
Any ideas as to what I could try? The laptop is still under warranty so if I fail to resolve the issue by Monday I'm having it repaired but I would really prefer not to lose my workplace for 3-5 working days.
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=== Update (10/27/2015) ===
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Dan - sincerest thanks for your answer. The laptop is covered under warranty so I really did not want to open it. External keyboards did not word as the built in one had higher priority, especially the power button.
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mayer - I know it is covered under warranty, I even stated so in the original post. You are like those people who answer "just google it" when someone asks a question that has been answered ANYWHERE before. I wrote about my process of getting the laptop in a somewhat working order hoping it helps someone else, and that someone provides an obvious (software) answer I had missed that would allow me to not wipe my laptop and part with it for 5-7 working days.
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In the end I ended up having it repaired under warranty. I learned a bit more about the problem but everything points to a hardware defect.
Hi!
I've got an early 2015 13" MacBook Pro. Absolutely no water damage, drops etc
A couple of days ago it started turning itself off within a couple of seconds of me turning it on. This problem seems to be quite widespread but I could not find a solution to the problem anywhere.
TL;DR
Mac turns off within seconds(3-6). If any key is pressed and held the computer acts normally. Key can be released for a couple of seconds - afterwards any other key has to be pressed and held or the computer acts as if the power button was pressed for a couple of seconds and shuts down.
Longer, rambling version:
After troubleshooting it for what seems like years I've found out that:
-If I press and hold ANY button immediately after pressing the power button the computer doesn't turn itself off - it let's me log in etc
-If I let go of the button I was holding BEFORE I'm logged in the computer turns itself off as If I pressed the power button for a couple of seconds
-If I let go of the button I was holding AFTER I'm logged in I get the standard prompt -"Are you sure you want to shut down your computer now?" If I press and hold any button again, I can just click Cancel and the computer doesn't switch off
-I can let go of the button I'm holding and substitute it for an different button
-Funnily enough if I press and hold the power button at start-up I can use the computer normally. If I try to press and hold it later it turns my computer off as it should.
So yeah, that's what I've found - hopefully it will help someone with the same problem.
Any ideas as to what I could try? The laptop is still under warranty so if I fail to resolve the issue by Monday I'm having it repaired but I would really prefer not to lose my workplace for 3-5 working days.