The same thing happened to my lens and I tried to zoom in and zoom out forcefully and suddenly it snapped and a ring broke in my lens so don't try to apply force. I watched this video on YouTube to fix my lens but I seriously advise you to get it fixed if you don't want to try to fix it by yourself still I am copying the link to the video. Hope this helps.
https://youtu.be/PMUXqfTEXsA