'''The camera believes the lens cap is on when it is actually off.'''
''Low Light Received by Lens''
* If you are in a dark area, turn lens toward a light source. The camera uses light to detect the difference between the lens being on or off. By introducing more light to the lens, the camera will know the lens is in fact off.
''Device May Require Being Restarted''
* Restart the camera with the lens cap off.
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For more help please follow the link below to the troubleshooting page:
'''The camera believes the lens cap is on when it is actually off.'''
''Low Light Received by Lens''
* If you are in a dark area, turn lens toward a light source. The camera uses light to detect the difference between the lens being on or off. By introducing more light to the lens, the camera will know the lens is in fact off.
''Device May Require Being Restarted''
* Restart the camera with the lens cap off.