The first step for fixing a black screen is performing a hard reset. To do this, hold the power button down for a few seconds until your TouchSmart turns off. After a few seconds, hold the power button again to turn your device back on. If the black screen isn’t gone after the reset, the display screen may be faulty/broken. The only way to fix this is to replace the screen entirely. If you have any further questions, here is a link to the troubleshooting guide for your device: [[HP TouchSmart 15-r015dx Troubleshooting#Section_TouchSmart_15_shows_black_screen]]
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The first step for fixing a black screen is performing a hard reset. To do this, hold the power button down for a few seconds until your TouchSmart turns off. After a few seconds, hold the power button again to turn your device back on. If the black screen isn’t gone after the reset, the display screen may be faulty/broken. The only way to fix this is to replace the screen entirely.
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If you have any further questions, here is a link to the troubleshooting guide for your device: [[HP TouchSmart 15-r015dx Troubleshooting#Section_TouchSmart_15_shows_black_screen]]
The first step for fixing a black screen is performing a hard reset. To do this, hold the power button down for a few seconds until your TouchSmart turns off. After a few seconds, hold the power button again to turn your device back on. If the black screen isn’t gone after the reset, the display screen may be faulty/broken. The only way to fix this is to replace the screen entirely. If you have any further questions, here is a link to the troubleshooting guide for your device: [[HP TouchSmart 15-r015dx Troubleshooting#Section_TouchSmart_15_shows_black_screen]]