The first thing you should do is turn off the lights and try projecting the image on a white wall. If the image still appears to be dark, there are a couple possible problems. The lens could be dirty, or there could be an obstruction or defect in the light bulb setup. Refer to the Merch Source Projector Entertainment II troubleshooting page for further diagnostics. [[Merch Source Projector Entertainment II Troubleshooting]]