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crwdns2934241:0crwdne2934241:0 kelleynsamra

crwdns2934249:0crwdne2934249:0:

Hi

Is the printer connected to a USB hub between the printer and the computer?

If it is, I suggest plugging the printer directly into the USB port to see if anything changes.

You might also try a different USB port.

Are you having any trouble with other USB devices?

I know you've stated you've tried the HP driver.

Just to make sure, here's a link to the 64bit drivers for that model that the Windows 7 Compatibility Center states is required for operation:

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open