Ok. So unless I am mistaken, it has found drives and installed correctly. All be it not functioning. Interesting!
it would seem similar to discussed here:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/724831
It would be interesting to see the results of the following 2 commands from within a live run (CD) of Ubuntu
"sudo lsusb -v"
"sudo dmesg | grep ntrig"
from both a working and non working surface.
I wish Shawn could get back to my question on who this Lloyd chap was that gave him the seemingly questionable advice.