Try the following steps to correct the issue:
* Press the "Reset" button to see if the tablet can be rebooted and gain access to the homepage.
* Once you have entered the homepage press the volume button to see if you are able to raise and lower the volume.
* If your system can be rebooted and you are able to adjust the volume, the touch sensor function may be bad.
[[Digital2 7" Tablet Model D2-713G GN Troubleshooting|Troubleshooting]]