crwdns2934241:0crwdne2934241:0 alex

crwdns2934249:0crwdne2934249:0:

Try following this Xbox support guide if you have not already:

https://support.xbox.com/en-GB/xbox-one/kinect/kinect-sensor-not-recognized-by-console

However i am not 100% sure this will fix it. If it does not it sounds like you will have to send it off to Microsoft for repair.

crwdns2915684:0crwdne2915684:0:

open