crwdns2934241:0crwdne2934241:0 Bonnie

crwdns2934249:0crwdne2934249:0:

Thanks for all your help.  I did reset the iPod - a few times :)  I also restored it back to factory setting and updated it.  No change.

I finally gave up and gave it back to her.

crwdns2915684:0crwdne2915684:0:

open