Okay this is quite weird as I have seen many issues with iPhones but nothing like this.
So the housing on an iPhone 5s swapped out for another OEM housing. (Previous housing had physical damage)
After the swap, the phone was powered on, however we noticed the time it took for the screen to light up after holding the power button was 'longer'. It took about 4 seconds of holding. Other phones seem to be 2-3 seconds.
That is not the big issue however. The problem is the battery icon and usage % is STUCK. So if you were to charge the phone at 33%, it would STAY at 33% and show 'charging', until you restart the phone then it will update.
Occasionally it will self reboot, too.
We have troubleshooted by doing a factory restore to latest 7.1.2, setting up as a new phone, and also cleaning the battery terminals with alcohol.
Has anyone had this problem and can provide some insight? Thanks in advance!!!!
Okay this is quite weird as I have seen many issues with iPhones but nothing like this.
So the housing on an iPhone 5s swapped out for another OEM housing. (Previous housing had physical damage)
After the swap, the phone was powered on, however we noticed the time it took for the screen to light up after holding the power button was 'longer'. It took about 4 seconds of holding. Other phones seem to be 2-3 seconds.
That is not the big issue however. The problem is the battery icon and usage % is STUCK. So if you were to charge the phone at 33%, it would STAY at 33% and show 'charging', until you restart the phone then it will update.
Occasionally it will self reboot, too.
We have troubleshooted by doing a factory restore to latest 7.1.2, setting up as a new phone, and also cleaning the battery terminals with alcohol.
Has anyone had this problem and can provide some insight? Thanks in advance!!!!