I dropped my galaxy note 10.1, 2014 edition a few weeks ago. The screen did not Crack, but it was dark and appeared to not be working. I read on another site to remove the back and unplug the batteries and both ribbon cables. I waited a few minutes and then reconnected everything (the batteries last). When I snapped the back in place and flipped it over, I was pleasantly surprised to see that it was working again as if I had never dropped it.