Same story - phone less than two months old on a new 24 month contract. Virgin store said $50 to send it to the repairers to look at it, if it is determined a user fault, which of course they did. Said it would cost $350 to fix. Told them stuff-it, I'll fix myself as they are obviously not going to honour the warranty any-how if anything else goes wrong with it. Pins bent in the charging port is one of the most common early failures with Samsung phones, and a really cheap part to buy. Less than $10. Do a google u-tube search for detailed demo on how to do it. It is very easy with no soldering required. Just remove 9 screws to remove the back cover, slide the part out after unclipping just one pin. Put new part in and replace pin and screws.
Same story - phone less than two months old on a new 24 month contract. Virgin store said $50 to send it to the repairers to look at it, if it is determined a user fault, which of course they did. Said it would cost $350 to fix. Told them stuff-it, I'll fix myself as they are obviously not going to honour the warranty any-how if anything else goes wrong with it. Pins bent in the charging port is one of the most common early failures with Samsung phones, and a really cheap part to buy. Less than $10. Do a google u-tube search for detailed demo on how to do it. It is very easy with no soldering required. Just remove 9 screws to remove the back cover, slide the part out after unclipping just one pin. Put new part in and replace pin and screws.