crwdns2934241:0crwdne2934241:0 Gary

crwdns2934249:0crwdne2934249:0:

Try swapping out the USB cable that comes with it, apparently several people were given a cheap faulty USB cable that would stop working after a day or two.  Many have found salvation by using a known good USB cable.  Let me know if this doesn't work.  Oh as far as the reset button you should feel a definite click, if you don't press the button repeatedly to loosen it up.

crwdns2915684:0crwdne2915684:0:

open