crwdns2933423:0crwdne2933423:0
crwdns2918538:0crwdne2918538:0

crwdns2934243:0crwdne2934243:0 Gary

crwdns2934249:0crwdne2934249:0:

-I would also try and hold the''' Power '''button, the '''UP''' volume button, and the '''Home''' button to power the device on. You won't have to hold the buttons once you see the Samsung logo screen and it should take you to the menu to do a hard reset. If that doesn't work let me know and I'll continue to search for an answer.
+I would also try and hold the''' Power '''button, the '''UP''' volume button, and the '''Home''' button to power the device on. You won't have to hold the buttons once you see the Samsung logo screen and it should take you to the menu to do a hard reset.
+
+Once you get to the next point remember you will use the volume buttons to select the data reset and the button above to press enter, then select yes to reset the device and you should be able to restart it from there if it doesn't do it automatically.
+
+This process will take several minutes and will stay on the Samsung logo screen so do not be alarmed. Afterwards you will be able to reconfigure the device from there.
+
+If that doesn't work let me know and I'll continue to search for an answer.
~Gadget~

crwdns2915684:0crwdne2915684:0:

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crwdns2934245:0crwdne2934245:0 Gary

crwdns2934249:0crwdne2934249:0:

-I would also try and hold the Power button, the UP volume button, and the Home button to power the device on. You won't have to hold the buttons once you see the Samsung logo screen and it should take you to the menu to do a hard reset. If that doesn't work let me know and I'll continue to search for an answer.
+I would also try and hold the''' Power '''button, the '''UP''' volume button, and the '''Home''' button to power the device on. You won't have to hold the buttons once you see the Samsung logo screen and it should take you to the menu to do a hard reset. If that doesn't work let me know and I'll continue to search for an answer.
~Gadget~

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crwdns2934241:0crwdne2934241:0 Gary

crwdns2934249:0crwdne2934249:0:

I would also try and hold the Power button, the UP volume button, and the Home button to power the device on.  You won't have to hold the buttons once you see the Samsung logo screen and it should take you to the menu to do a hard reset.  If that doesn't work let me know and I'll continue to search for an answer.

~Gadget~

crwdns2915684:0crwdne2915684:0:

open