Brian, I am not yet convinced that this is a hardware error. This could be caused by your iPhone iCloud back up settings being turned on. It would be great if you could try with your iCloud back up turned off. You could also try this:
If iTunes is open, exit iTunes
Disconnect iPhone from computer USB
Click Start menu on desktop
Go to Control Panel
Go to Programs
Go to Programs and Features
Select Apple Mobile Device Support and click repair
Connect iPhone to computer USB (device should install automatically)
Open iTunes
When prompted, click restore iPhone
OS should install now and restore factory settings
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and see if it works. From [https://discussions.apple.com/community/itunes/itunes_for_windows?view=discussions|hee.] Hope this helps, good luck.
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and see if it works. From [https://discussions.apple.com/community/itunes/itunes_for_windows?view=discussions|here.] Hope this helps, good luck.
Brian, I am not yet convinced that this is a hardware error. This could be caused by your iPhone iCloud back up settings being turned on. It would be great if you could try with your iCloud back up turned off. You could also try this:
If iTunes is open, exit iTunes
Disconnect iPhone from computer USB
Click Start menu on desktop
Go to Control Panel
Go to Programs
Go to Programs and Features
Select Apple Mobile Device Support and click repair
Connect iPhone to computer USB (device should install automatically)
Open iTunes
When prompted, click restore iPhone
OS should install now and restore factory settings
and see if it works. From [https://discussions.apple.com/community/itunes/itunes_for_windows?view=discussions|hee.] Hope this helps, good luck.