Here's a link to HP's solution to a carriage jam on this model: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00444561&lc=en&cc=us&product=441240&dlc=
Here's a link to HP's solution to a carriage jam on this model: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00444561&lc=en&cc=us&product=441240&dlc=