crwdns2934241:0crwdne2934241:0 Kristin Macdonald

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i had the same issue after I got a new laptop.  I did not want to reformat my external -- just add more to it and take stuff off it.   To add new photos and videos -- i went up to the  New Folder section; made and opened a new folder and dragged (drug?) the photos / videos into folders. It worked!

crwdns2915684:0crwdne2915684:0:

open