Ok someone told me to take a hair dryer and use it on the earbud plug. I set mine on the counter since it was too hot to hold and with the phone on direct the hair dryer in the headphones jack until it goes into the too hot phone needs to cool down screen. Then once it does go back to the reset all network settings screen then bam! It works. We have been having problems with iPhone 4S and since the hair dryer fix it's all good. Wish I could remember who told me how to do this cus I would thank them