crwdns2934241:0crwdne2934241:0 Ryan Lutz

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When the accessory power is on or the car is running, the Remote to Ground connection should measure 12V.

If there's a negligible voltage coming from the source of the remote wire, that's probably the issue - especially if the problem persists with different amps including a brand new one.

Have your sister check the connection of the remote power cable.

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