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I had this problem with my single cup unit after it had sat unused for three months.  Tried the paper clip, no luck.  Then I found a post elsewhere that said that if the pump dries out, it can't re- prime itself.  I took a turkey injector without the needle, filled it with water and placed it over the hole in the bottom of the reservoir and gave it a strong blast of water until water came out where the coffee normally does.  That did the trick.

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open