crwdns2934241:0crwdne2934241:0 Louise

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I could hear them fine, but they couldn't hear me unless I was on speaker or bluetooth.  It was an intermittent problem, but then more persistent.

I tightened the tiny screws at the bottom of the iphone4, as suggested above, and hooray!  It is working again!

Thank you Michael Romero and Jason :)

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open