I had this exact phone and they can be problematic.
A few things to try
# Power off phone and remove battery and leave for 5 - 10 minutes, then reinsert battery and boot up.
# Uninstall and reinstall the desktop manager software ensuring you download the [https://swdownloads.blackberry.com/Downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB068C22&dl=A2C0D61EB187AB3AFD247A852FAD3647|latest version]
# Uninstall/delete any new apps you may have installed
I had this exact phone and they can be problematic.
-
A few couple to try
+
A few things to try
# Power off phone and remove battery and leave for 5 - 10 minutes, then reinsert battery and boot up.
# Uninstall and reinstall the desktop manager software ensuring you download the [https://swdownloads.blackberry.com/Downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB068C22&dl=A2C0D61EB187AB3AFD247A852FAD3647|latest version]
# Uninstall/delete any new apps you may have installed
I had this exact phone and they can be problematic.
A few couple to try
# Power off phone and remove battery and leave for 5 - 10 minutes, then reinsert battery and boot up.
# Uninstall and reinstall the desktop manager software ensuring you download the [https://swdownloads.blackberry.com/Downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB068C22&dl=A2C0D61EB187AB3AFD247A852FAD3647|latest version]
+
# Uninstall/delete any new apps you may have installed
I had this exact phone and they can be problematic.
A few couple to try
# Power off phone and remove battery and leave for 5 - 10 minutes, then reinsert battery and boot up.
# Uninstall and reinstall the desktop manager software ensuring you download the [https://swdownloads.blackberry.com/Downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB068C22&dl=A2C0D61EB187AB3AFD247A852FAD3647|latest version]
# Try a new/different USB cable