crwdns2934241:0crwdne2934241:0 marsyoung

crwdns2934249:0crwdne2934249:0:

Got it fixed - finally read a suggestion to check that dvd drive is seated firmly in the laptop - was slightly dislodged.  Thanks to all for your advice!!!!

crwdns2915684:0crwdne2915684:0:

open