crwdns2934241:0crwdne2934241:0 marsyoung
crwdns2934249:0crwdne2934249:0:
Got it fixed - finally read a suggestion to check that dvd drive is seated firmly in the laptop - was slightly dislodged. Thanks to all for your advice!!!!
crwdns2915684:0crwdne2915684:0:
open