Really when it begins to be loose there is not much you can do except replace it. Sooner or later it will get worse and your USB port will be completely useless, so its better to just replace it like they said. I think the manufacture wants them to break because they often don't have much solder holding them in place. You can be sure to solder it on securely if you do it yourself and you can even add a little epoxy to make sure it stays in place a lot longer this time.