crwdns2934241:0crwdne2934241:0 Susan
crwdns2934249:0crwdne2934249:0:
I had a similar problem. I did everything and was not successful using my personal laptop. I connected it to my work laptop and tried to restore it, and viola, I was able to restore it in record time. When I reconnected to my personal laptop, I was able to load all of my iTunes. My assumption is that Norton was preventing me from successfully restoring it.
crwdns2915684:0crwdne2915684:0:
open