Make sure that nothing has dropped into the feeder, also see if you can unplug the printer, open the door where the ink cartridge is and see if they will move on the running bar. Gently push them from side to side, if they don't move at all, you might need to get a new printer from Walmart or something. Since you have not used this printer in 2 years I would just recommend doing that if you don't want to troubleshoot it...