iFixit - Answers With Device "iPhone"

iPhone 4: Why won't my iPhone 4 turn on?

Fri, 19 Jun 2020 23:26:41 -0700

My iPhone 4 isn't turning on. What can I try to get it working again?

⟐ Commented June 19, 2020 at 23:26 MST

iPhone 5: My iPhone keeps rebooting/shutting down by itself?

Sun, 15 Dec 2019 17:53:48 -0700

I have had this iPhone 5 since just months after it was released in 2012. Dropped it a few times, but nothing major happened except for the lock button busted. Recently, my iPhone just keeps on shutting off all by itself. I could be on whatsapp or instagram or something and the screen will just shut down. Or sometimes lines will appear slowly and then it'll shut down. Other times, the same thing will happen but it'll reboot. But I've noticed that if I'm charging the phone, it doesn't really crash as much. Still does though. And I mean not just crashing like once a day. I mean I use it less than 2 minutes and it'll crash. And if it's not charging, it tends to die even more easily than when I'm not using it. It almost certainly will die every single time when I lock the phone. What's the matter? ): Help!

⟐ Commented December 15, 2019 at 17:53 MST

iPhone 5s: iPhone 5s broken home button unable to pass hello screen from reset

Fri, 13 Feb 2026 21:59:51 -0700

i did the factory reset on my iphone 5s, its got a broken home button.

i am stuck at the hello screen, where it ask me to press the home button.

Anyone got a work around. I can order a home button, but it will take a couple of days.

⟐ Commented February 13, 2026 at 21:59 MST

iPhone 4S: How to remove photos marked "from My Computer"

Thu, 28 Apr 2022 03:53:09 -0700

I have photos on my iPhone 4S that are labeled "from My Computer" and I would like to delete them. I have checked my computer and found they are not on my computer. When I click on them, I don't get an option to delete them. Any thoughts on how to remove them? The phone is going to be traded in and I would like to remove them first.

⟐ Answered April 28, 2022 at 3:53 MST

iPhone 4: My phone is not able to make or receive calls, why?

Tue, 07 Jan 2025 07:00:08 -0700

Despite being connected to the network, I am unable to make calls or receive calls on my iPhone 4.

When I try to make a call, the phone immediately shows "call failed" even without any ringing.

When others call my number, they report that my phone is 'disconnected.'

I am able to send and receive SMS messages, but no calls. What is wrong? How can I correct this? I am lost without the use of my phone.

⟐ Commented January 07, 2025 at 7:00 MST

iPhone 5: Why is iPhone 5 stuck on "searching..."?

Sat, 14 Sep 2019 03:32:59 -0700

I recently replaced the following parts in an iPhone 5:

Lightning connector assembly
Power button/volume control cable
Logic board interconnect cable(s)

After doing so, the device powers on fine and functions normally. It can even place and receive calls!

However, my phone's service coverage now shows "Searching..." and never indicates actual service bars (AT&T Bars). Any thoughts and possible solutions are greatly appreciated!

Thank You!

⟐ Answered September 14, 2019 at 3:32 MST

iPhone 6: iPhone 6 died suddenly and won't turn on.

Wed, 27 Sep 2023 02:00:06 -0700

Dear ifixit family,

I recently got an iphone 6 which was working quite nicely up until 2 days ago when the phone turned off, and when I clicked the home button, it showed me the red battery logo and the cable logo. Upon which I connected it to a charger, and the cable logo disappeared. Thinking all was fine, I left the phone to charge for almost an hour, and tried turning it back on.

And my blood ran cold. No response from the phone. Tried the home+power button routine. No dice. Left it on charge for a further 3 hours and tried all the possible combinations including holding the home button and connecting it to my mac. Nada.

It's been almost three days now and the phone isn't recognised by my mac nor is it turning on. Please help. I've had to go through a LOT including letting my client enslave me for 3 months. *sob*

⟐ Answered September 27, 2023 at 2:00 MST

iPhone 6s: My iPhone 6S Stuck on Apple Logo

Sun, 14 Dec 2025 03:20:39 -0700

My iPhone 6S was stuck on Apple logo for 2 hours during software update. How to get the phone back to normal?

⟐ Answered December 14, 2025 at 3:20 MST

iPhone 5s: Apple logo then blue screen

Mon, 15 Jul 2019 19:46:20 -0700

After I did the latest update on my iPhone 5S it will not reboot. It goes to an apple logo then a blue screen and back to the apple logo. The phone is stuck like this. I've tries restoring it and everything nothing's working.

⟐ Commented July 15, 2019 at 19:46 MST

iPhone 5: iPhone keeps saying "incorrect password" when connecting to wifi

Tue, 23 Nov 2021 09:18:41 -0700

i bought an iphone 5 and when i tried to connect it to my wifi network it says the password is incorrect( i know it s correct) i think it´s not my router because my ipad wifi work normally. i tried to reset network settings, reset the iphone and restoring it too but doesn´t worked. maybe changing wifi antenna would fix it? or it is a wifi module problem?

⟐ Commented November 23, 2021 at 9:18 MST

iPhone 4: The volume bar has disappeared. There's no sound in apps.

Wed, 17 May 2023 02:23:27 -0700

Hi,

When I press the + and - buttons, the volume icon appears, but the slider is empty. When I receive a call, I hear it ring, and I can hear the ringtones in the sound menu. However, the message/mail notifications don't make any noise, and I can't hear the sound menu.

I changed my LCD screen and upgraded my iPhone 4 to iOS 5 the same day. Now, I have a strange problem, and I don't know if the cause is an iOS 5 bug or a physical problem.

I restored the device many times on iOS 5, but it doesn't fix the problem. Here are some other symptoms:

During a phone call, if I put the conversation on speakers, it works and the volume bar reappears. I can control the volume with the + and - buttons. But when the conversation is over, the bar disappears again.
With the headphones, everything is ok!
I also noticed (only a few times) that when I do a repring (with changing the language of the phone), the volume slider reappears and works correctly for 2 or 3 seconds, before disappearing again.

My guess is that this is an iOS 5 problem, since the speakers work.

Can you please help me?

Thanks from Paris.

⟐ Answered May 17, 2023 at 2:23 MST

iPhone 3GS: It said iPhone disabled connect to itunes

Sun, 17 Jan 2021 07:35:24 -0700

It told me to unlock it

⟐ Commented January 17, 2021 at 7:35 MST

iPhone 4S: How to fix apple error code 29

Fri, 01 Sep 2023 05:29:09 -0700

how to fix apple error code 29

⟐ Answered September 01, 2023 at 5:29 MST

iPhone 4: iPhone 4 keeps searching for signal

Sat, 08 Jul 2023 01:57:15 -0700

My iPhone 4 keeps "searching" for a network. And it doesn't register "No Sim" when I remove this sim. I've opened it up, but I'm not sure if the blue coil is damaged.

⟐ Answered July 08, 2023 at 1:57 MST

iPhone: I cant open my iPhone,how to fix it?

Wed, 16 Sep 2020 04:32:46 -0700

i cant open my iphone..the only thing i can see when i open it is the apple sign and black screen,how can i fix this?

⟐ Commented September 16, 2020 at 4:32 MST

iPhone 6: iPhone searching signal constantly

Fri, 31 Oct 2025 09:14:25 -0700

hello friends, I fixed complete display/touch panel of a friend after the fall of this.

in addition to this problem the phone is always in the state of network research, can someone help me on what to check?

the problem occurred several days of use after the fall of the device and not immediately, then worked with to type broken for several days.

I have tested this method: reset network/airplane mode, restore iphone via DFU but doesn't work..

Help me!!

Thank you to all!

And sorry for my english..

Andrea

⟐ Commented October 31, 2025 at 9:14 MST

iPhone 5s: iPhone 5s Completely dead - won't charge or turn on

Thu, 23 Sep 2021 15:33:12 -0700

Hello, I've got a customers iPhone 5 bought in for a screen & battery replacement which won't turn on at all. It wouldn't turn on even BEFORE I attempted to repair anything.

She states that it was working with poor battery life before she gave it to me. I trust her.

I did the usual, Hard Reset, Removing & Replacing the battery, trying with a different screen. However the phone doesn't respond to anything, I don't feel any vibrations with the mute switch.

Usually when it comes to this I remove the battery and plug in the phone, this usually flashes the Apple logo, however it won't work this time.

Is removing the battery a valid test? Could replacing the battery still work? ( I don't have stock at the moment, it's coming next week)

Any other ideas?

⟐ Commented September 23, 2021 at 15:33 MST

iPhone 4: Why won't my music play?

Tue, 14 Jul 2020 09:02:52 -0700

My music will not make sound on my phone. It shows to be playing, but no sound can be heard. It does not work from the phone or using Bluetooth through my truck speakers. Calls and alert sounds work fine. I can even preview songs on iTunes, but my music has no sound. Please help.

Chris

⟐ Commented July 14, 2020 at 9:02 MST

iPhone 6s Plus: Can you unlock icloud lock

Sun, 09 Feb 2025 14:00:50 -0700

i bought an iphone and its icloud locked what do i do

⟐ Commented February 09, 2025 at 14:00 MST

iPhone 5s: Restore error 47. What could be the problem?

Thu, 18 Jul 2019 02:26:43 -0700

I'm getting restore error 47 when I try to restore my iPhone 5s. Some forums indicate that there could be possible hardware problem. Any help on what could be the problem with my phone?

⟐ Answer deleted July 18, 2019 at 2:26 MST