iFixit - Answers With Device "Samsung Galaxy Note 3"

Samsung Galaxy Note 3: Wifi not turning on

Mon, 27 Jul 2020 03:27:13 -0700

i am using a device galaxy note 3 -model no is n9000. Recently ,unfortunately i have damaged the memory card slot of my mobile and after that my mobiles wifi is not turning on. Please provide me some solution to resolve this issue.

⟐ Answer edited July 27, 2020 at 3:27 MST

Samsung Galaxy Note 3: Why every sensors on my phone not working?

Fri, 06 Oct 2017 04:50:44 -0700

hello, just recently, i noticed that my galaxy note 3 sensors are not working anymore.

i run the HWmoduletest (*#0*#) and found the sensors stopped. i have tried factory reset but it's not working. is this hardware issue by any chance? and so, is there any way to fix it??

⟐ Answered October 06, 2017 at 4:50 MST

Samsung Galaxy Note 3: Why won't my Galaxy Note 3 Power On?

Sun, 11 Jun 2017 10:26:02 -0700

I have a Note 3 N9005 that ran out of charge and died. Now it is almost completely dead even after charging continuously for 2 nights. I've already tried another battery. The screen just stays black like it's powered off and there's no charging or other LEDs (touch buttons at the bottom stay dark) but the phone vibrates only once after plugging in or pushing the power button. To get it to vibrate again, a power drain needs to be done. The battery is still charging because it gets warm when plugged in.

⟐ Commented June 11, 2017 at 10:26 MST

Samsung Galaxy Note 3: Screen is broke and no backlight. Turns on, and can connect pc

Thu, 03 Sep 2015 11:16:19 -0700

Hello all, I got a free note 3, but the screen is badly damaged

How can I go about testing, or which things can I check to see if they are loose from a drop (looks like that is why it doesnt turn the screen on anymore) I dont see any water damage or anything. She said the screen used to turn on until she took it to tmobile. Could something just be loose to cause no backlight or anything? It fires up, makes the tmobile noise, and I can get to it from my pc.

Any help would be appreciated!

Thanks,

Dan

⟐ Answer accepted September 03, 2015 at 11:16 MST

Samsung Galaxy Note 3: Screen cracked without being dropped

Thu, 04 Nov 2021 09:26:21 -0700

The screen on my Note3 cracked by itself without being dropped or mishandled in any way. Has anybody else experienced this?

⟐ Answer accepted November 04, 2021 at 9:26 MST

Samsung Galaxy Note 3: Replacing WIFI and Bluetooth antenas between different Note 3 versions

Thu, 31 Aug 2017 20:46:59 -0700

Hey Community,

I've had my Galaxy Note 3 for about a year now (ebay) and since then the WIFI/Bluetooth connectivity strength has been really bad. If I'm close to the routers/APs it works great but as soon as I step away the connectivity drops to the point where I can't use it. I've done all the software related things like soft reset, hard reset, battery pull. I'm pretty sure it's hardware related. That said I wanted to know if it was possible to replace the antenna from a different version of a Note 3. I'm using version N900W8 (Bell/Telus Canada).

PS: I would think the N9005's would work?

Thanks again!

⟐ Answered August 31, 2017 at 20:46 MST

Samsung Galaxy Note 3: Phone is dead, nothing lights up when plugged in, Help!

Tue, 16 Feb 2016 03:05:07 -0700

Samsung Galaxy Note 3 SM-N900A Phone will not turn on. When we plug the charge cord in there are no lights indicating it is charging. We have tested the charge cord on other devices, so we know it is good. We have removed the battery for several minutes and then replaced it to no avail. Not sure where to go from here to diagnose this. Thanks in advance!

⟐ Commented February 16, 2016 at 3:05 MST

Samsung Galaxy Note 3: My phone doesn't turn on anymore, I don't know why.

Wed, 29 Jul 2015 21:44:05 -0700

My screen is broken but it was still able to see everything, but one day it just turned off and never turned back on. i bought a new battery and it's not that.

⟐ Commented July 29, 2015 at 21:44 MST

Samsung Galaxy Note 3: Why does GPS never work?

Mon, 24 Jun 2024 15:15:59 -0700

I have a Samsung Galaxy Note 3 SM-N900T for T-Mobile.

The only issue I have with it is that GPS almost or never works at all.

I have tried multiple ways to fix the GPS on it and so far nothing. I have not however tried to take it apart or do any kind of rooting to fix the problem, and I don't plan on doing that either.

When I use Maps, or any other "location-based services", the GPS is able to be turned on, and it acts like its trying to find my location, but its really not. I have sat for hours at a time for it to get my location, still nothing.

What could be wrong with it? I thought it might have to do with the GPS antenna having to be replaced, but I don't know how much that would cost since I bought my phone from a electronics dealer. And I would do it myself if I could find a way to do it without putting my phone in harms way.

I have no other issues with my phone, just this one. Can somebody tell me what the issue is?

Thanks, Ray

⟐ Commented June 24, 2024 at 15:15 MST

Samsung Galaxy Note 3: N3 Black screen >1 cause requires genius!

Sun, 15 May 2016 08:40:28 -0700

Can you help me with repair info re N3?

Rain exposure resulted in black screen, otherwise phone seems to be working fine: powers on, blue/ green lights on screen work, Samsung sound on boot up, receives calls, can hear text msg alerts, can activate speaker phone (by blind touch), etc.

I disassembled and cleaned mother board and connectors with isopropyl alcohol, screen still black. So I'm thinking of replacing it with:

http://m.etradesupply.com/samsung-galaxy...

Before I order I'd like to know whether there is any way of determining that it's definitely the screen that needs replacing and not some other problem? Don't want to buy a new screen if that's not the problem.

Also product description says "Notice: Please test the functionality of this item before installation." How does one do this?

⟐ Commented May 15, 2016 at 8:40 MST

Samsung Galaxy Note 3: Full grey screen with pixels and lines after dropping in water?

Thu, 02 Mar 2023 01:48:05 -0700

Hi, so yesterday, I was taking photos while standing next to a pond and my phone slipped out my hands and fell into the pond. It was submerged fully for about 4 seconds before I got it out. After I got it out, I straight away took it apart and dried the the insides, taking out the battery as well. So, since I'm stupid, I put it back together while it was still a bit wet (I didn't notice it was) and turned it on. It worked for a couple of minutes then the back button didn't work and it just shut down. After repeatedly pressing the power button, it came up with a full fuzzy screen of grey, black and pink pixels and lines twice. The entire screen was like that... have I fried it? I really need answers so anything or any questions would be so helpful! Thank you!

⟐ Commented March 02, 2023 at 1:48 MST

Samsung Galaxy Note 3: Microphone and Earpiece not working in-call, unless loudspeaker on.

Mon, 23 Nov 2020 09:39:05 -0700

I have inherited a second-hand Note 3. During a call the earpiece volume is very feint and the person on the other end of the phone cannot hear me at all (akin to being under the sea).

When Loudspeaker is put on, everything works fine.

I have completed a factory reset, I have checked all settings, I have performed all updates. Nothing seems to work.

Is this a case of changing the components? Are they linked together on the board?

Thanks for that.

I have completed a tear-down and found that the earpiece was blocked with brown gunk - likely to be dust and sweat. This has rectified the issue with the earpiece.

What I can'y understand thus far is why the Microphone works in Loudspeaker Mode but not in normal mode.

Do you have any idea why this would be?

⟐ Commented November 23, 2020 at 9:39 MST

Samsung Galaxy Note 3: Getting hot around the camera and battery draining

Tue, 20 Oct 2020 05:30:50 -0700

Hello.

I have Samsung note 3. It gets hot upoer part of the back and around the camera. It drain the battery really fast. I bought a new battery and it is the same thing. Getting hot and draining the battery fast. Any help? Thank you.

⟐ Commented October 20, 2020 at 5:30 MST

Samsung Galaxy Note 3: Bluetooth range issues on ATT Note 3

Thu, 23 May 2019 05:29:27 -0700

Hello

I have started experiencing bluetooth range issues on my note 3 where I can't move the phone more than 2.5 ft and in direct line of site from whatever bluetooth device I'm connected to otherwise it will lose signal, if I move the phone closer within say 5 seconds the signal is re-established. If I wait too long the connection is lost all together. I have tried flashing multiple different roms and multiple different versions of the firmware for the bluetooth radio. I have even flashed back to the stock ATT rom. Is there anyway to debug this from a software perspective? Can I change out a bluetooth chip or antenna? I've done a lot of googling with very little success.

⟐ Answered May 23, 2019 at 5:29 MST

Samsung Galaxy Note 3: Wife's note 3 won't download as fast as my note 3

Wed, 06 Dec 2017 01:04:57 -0700

Both my wife and I have note 3's. Both AT&T handsets, running on straight talk. All setting are identical. While mine loads pages, picts ect. My wife's will sit there (most of the time) with the little downloading spinning symbol. Even on wifi, her phone is very slow. That kinda let's me know that it may be a processing problem, thus, a motherboard problem. Anyone have any thoughts?

⟐ Commented December 06, 2017 at 1:04 MST

Samsung Galaxy Note 3: Action Memo is not recognising anything

Thu, 16 Feb 2017 21:53:09 -0700

I updated my Galaxy Note 3 SM-N900 to Android lollipop 5.0 (Russian version and then Indian version). I had the problem with both updates, the Action Memo opens, I write anything with the S pen, I try to recognise it, the application keeps "recognising" for at least 5 minutes, then it says "recognition failed" or it just forces close. The thing is, during the recognition, the phone is just dead, I can't do anything with it because the action memo window is ALWAYS on top of all other windows, even if I press the home button. The only thing that I can do is power off the phone.

The application was working well with Android 4.3 and 4.4.2

I tried to erase the data of the application, and cache memory and nothing happened. I even wiped the cache partition of the phone and still nothing.

Also I just found out that in the application manager, I have 2 Action Memo apps, one version 1.0.13 and one 1.0.16, and the one that is in the app drawer is the 1.0.16. I guess that's the one with Android 5.0?

Handwriting recognition works well in the S Note application and in the keyboard. The problem is in this app particularly.

PLEASE HELP :( What shall I do to fix this recognition issue?

⟐ Commented February 16, 2017 at 21:53 MST

Samsung Galaxy Note 3: Recovering pictures and contact from a note 3 that got wet

Tue, 17 Jan 2017 00:54:50 -0700

Hi need some help, my phone got wet I've try a few things to get it to turn on but nothing. I have all my sons baby photos on it and I really want to recover them. I don't care so much about the phone just the pictures it's kill me thinking I want ever be able to see them again.Help please

⟐ Answer edited January 17, 2017 at 0:54 MST

Samsung Galaxy Note 3: Note 3 does not charge or turn on

Thu, 09 Sep 2021 14:02:03 -0700

Cannot get this phone to turn on (nothing else also)

I bought a new battery, i changed the usb charging part inside the phone, and tried different usb cables but the phone does not charge..

I also tried a new battery, and even tried another motherboard but even with the new board i dont get any life out of the phone..

⟐ Commented September 09, 2021 at 14:02 MST

Samsung Galaxy Note 3: Phone charging but not charging

Fri, 03 Jan 2020 07:08:23 -0700

My daughter got slobber in charging port. I was able to dry it but unfortunately my phone doesn't charge it stays at 1% when it's off and when I turn it on it goes down to 0%. Any suggestions on how to fix it?

⟐ Answered January 03, 2020 at 7:08 MST

Samsung Galaxy Note 3: The screen is black and green but still works

Fri, 14 Jun 2019 09:58:00 -0700

My brother returned my phone to me with my screen black and green but I could still hear the phone getting notifications and when I would turn it on and off it would play the jingle like a working phone should. Do I have to completely change my phone or just replace the screen?

⟐ Commented June 14, 2019 at 9:58 MST