iFixit - Answers With Device "PlayStation 4"

PlayStation 4: How to fix Eject sensor?

Tue, 26 May 2026 17:09:13 -0700

I recently purchased a used ps4 that has an issue with the eject sensor/button. The system reads and ejects discs just fine as long as I do it through the menu. So my issue is just the button or sensor. The power button and sensor work perfectly fine. Does it need a new button or could something be disconnected? Any help would be great!

⟐ Commented 5월 26, 2026 at 17:09 GMT-7

PlayStation 4: My ps4 is not connecting to my wifi

Tue, 26 May 2026 10:28:47 -0700

My ps4 is not connecting to wifi. Why?

⟐ Answered 5월 26, 2026 at 10:28 GMT-7

PlayStation 4: Why wont the door for my PS4 disc drive open

Sun, 24 May 2026 13:31:48 -0700

I was trying to play No Mans Sky but the door to the disc drive will not open. It is as if there was another disc inside and the door blocks you from putting more in. I have no game inside of my PS4. When I press the eject button, it makes the triple beep noise meaning nothing is inside but the door will not open.

⟐ Answered 5월 24, 2026 at 13:31 GMT-7

PlayStation 4: How can I know if my power supply is faulty or not?

Sat, 16 May 2026 00:57:05 -0700

Ok. So couple of weeks before i got a issue with the 4 pin power wire from PSU to motherboard. I wiggled it a bit more and it got destroyed. I went to the repair shop to make it they fixed the wire somehow but After that I got the PS4 on and off issue. Then i asked the repairer he said he couldnot fix it . Its probably the power supply or the APU. But in my case I think its the PSU. So how can I know if my powersupply is faulty or not without putting it into another ps4 or whatsoever. I donot want to spend 50 bucks if the powersupply is alright. And if its not how can I fix the problem . It turns on for a second or two and shuts down .

⟐ Commented 5월 16, 2026 at 0:57 GMT-7

PlayStation 4: Why wont my ps4 show up on my tv?

Thu, 14 May 2026 23:52:59 -0700

My ps4 hasn't been working for two days. I have tried 3 different HDMI cables, two tv's and it still wont work. Safe mode isn't coming up but my tv does recognize its connected to a playstation. Their is also sound coming through my headphones when connected to my controller. The light shows itstarted properly (blue light then white light). what should I do?

⟐ Commented 5월 14, 2026 at 23:52 GMT-7

PlayStation 4: PS4 not recognizing LAN cable

Fri, 08 May 2026 08:55:22 -0700

I was having issues with my WIFI connection so I switched to a LAN cable. My PS4 says to connect a lan cable when I am setting up network settings, but it is plugged into both the PS4 and router. The cable works on other devices but it is not recognized by my PS4.

⟐ Commented 5월 08, 2026 at 8:55 GMT-7

PlayStation 4: Why is my ps4 shutting off by itself?

Thu, 07 May 2026 16:40:16 -0700

Hello it's been a week since my ps4 started to shut off by itself and get corrupted I thought it was the ps4 the problem since only it and my tv are plugged into the power strip and only the ps4 shuts off the tv remains ON I tried with several power strips and extension cords. Yesterday I was going to buy another ps4 but I stopped and wanted to try something I plugged the ps4 into the wall socket directly and left it ON for 5h30 minutes and guess what it stayed ON. The thing is I can't leave the ps4 plugged into the wall socket because it's far and I only have 1 which means No TV... what should I do? why does this problem occur? would a UPS solve the problem? if yes is a pure sine wave one mandatory?

⟐ Answered 5월 07, 2026 at 16:40 GMT-7

PlayStation 4: Ps4 Logo pops up then black screen

Wed, 06 May 2026 18:40:27 -0700

I turn on the ps4 , the logo pops up then there’s a black screen followed by the console turning off with blue blinking lights

⟐ Commented 5월 06, 2026 at 18:40 GMT-7

PlayStation 4: Can't get past setup screen of connect your controller

Tue, 05 May 2026 02:41:12 -0700

Hi, I recently wiped my PS4 clean I got USB and reinstalled system software, it boots up to the screen that says connect you dualshock 4 controller and press home button, I try and try again won't let me get passed that screen, I can go to safe mode and my home button works just fine to access that, I'm completely lost anything might help

⟐ Commented 5월 05, 2026 at 2:41 GMT-7

PlayStation 4: Why does my PS4 overheat & turn off after opening any game?

Sat, 02 May 2026 13:48:36 -0700

My PS4 is turning off immediately after I open up any game, disc-based or not. The PS4 first gives an on-screen warning that the PS4 is overheating, shortly followed by the light bar on the PS4 flashing a red color, 3 beeps, then a black screen. It does not, however, immediately turn off when I am on the main screen, only when I open up a game. Does anyone have any idea why this is happening? (Additional information: it's the optical drive/HDD area which is overheating, and every time I turn the PS4 back on, it searches the HDD in the same fashion as though I installed a new one, and comes up with the error message that the PS4 what not shut down properly.)

Thanks in advance!

EDIT (2020.04.22): First off, wow I did not realize people even looked at this thread. Second, I want everyone to know I ended up sending my console to Sony, who kindly repaired it even after the warranty had expired (IIRC I only paid for shipping, it’s been so long IDEK). Thank you to Tronics as well as the many people who I have neglected these past (wow) 4 years for your wonderful tips, and best of luck to those who may have this problem in future. Stay savvy.

⟐ Commented 5월 02, 2026 at 13:48 GMT-7

PlayStation 4: Retrieve files from bricked PS4

Sat, 02 May 2026 13:05:31 -0700

My old PS4 will not power on so I got a new one. Is there a way to retrieve my saved files from the old hard drive.

⟐ Commented 5월 02, 2026 at 13:05 GMT-7

PlayStation 4: Power Supply is damaged

Sat, 02 May 2026 02:45:34 -0700

I have had a client that a roach went into the power supply of the PS4 and damage the components. I have been trying for some time now to see where I can obtain power supply separately. Any suggestions? Please contact me at c.fl

⟐ Commented 5월 02, 2026 at 2:45 GMT-7

PlayStation 4: Mystery cog and spring in PS4 disk drive

Sat, 02 May 2026 01:21:44 -0700

I was trying to repair an issue with my ps4 not taking a disc. I now have a new problem. I opened up the top of the disc drive to reveal the laser but this was the wrong side to fix my problem. Not thinking I flipped it over and a little black cog and spring fell out. It's appears that the spring goes into the cog but I'm not sure and where you put them after that I haven't a clue. Any ideas?

⟐ Answered 5월 02, 2026 at 1:21 GMT-7

PlayStation 4: UK PS4 will play USA Blu-ray but not DVDs

Mon, 27 Apr 2026 18:02:49 -0700

When I was living in the UK, I bought a PS4. I am now back living in the USA again, and wanted to play some DVD movies I bought here. When I insert the disc, it will not play because of a region lock. Blu-rays play no problem. I have read that when you put in a DVD, there is a prompt to change the region code, and you can change this up to 4 times. This prompt never appears for me. It just gives me an error code CE-35489-9. PlayStation support says it cannot be changed, which is ridiculous to me, but whatever. Is this a hardware issue or something that can actually be bypassed? I am trying to decide whether to just buy a DVD player or take the PS4 to someone who can help me change the region. As I said, Blu-ray plays fine. Both types were bought here in the US, so I don't understand why the Blu-ray plays but the DVD won't.

⟐ Commented 4월 27, 2026 at 18:02 GMT-7

PlayStation 4: How to fix PS4 Bluetooth receiver?

Fri, 24 Apr 2026 02:40:34 -0700

Hi, i am facing a problem with my PS4 i.e. while playing game PS4 stop receiving commands from the controller and then it executes all the commands at once which looks like game play is working on its own.

Reason why i am suspecting that the problem is with PS4 bluetooth reception is that i have faced the same issue with two separate controllers where as both the controllers are working perfectly fine on an other PS4.

looking forward to some great answers.

⟐ Commented 4월 24, 2026 at 2:40 GMT-7

PlayStation 4: Looking for a ps4 midframe part

Fri, 17 Apr 2026 00:25:54 -0700

I'm looking for a ps4 midframe part that looks like this

https://ibb.co/ksFFtFWj

Here's a website called fasttech where the part is in stock

https://fasttechstore.com/playstation-4-...

My question is are the parts exactly the same? I do have a CUH-1115A ps4 and the fasttech website seems to have the correct part in stock. From the pictures on fasttech.com, I really can't tell.

On fasttech.com, the back of the part, where the lan and hdmi plug in, it doesn't look slanted in the pictures.

I'm 99.9% sure that this is the correct part. The only reason I'd like to replace the part is because heat from the hardware has caused the plastic to break apart.

⟐ Answered 4월 17, 2026 at 0:25 GMT-7

PlayStation 4: Can't install PS4 system software onto new HDD

Fri, 17 Apr 2026 00:16:43 -0700

Hi. Have installed replacement HDD into a PS4 mk1 but am now stuck in a Safe Mode loop of trying to install the latest update .pup file from USB. All other Safe Mode options are locked out. Any ideas..?

⟐ Commented 4월 17, 2026 at 0:16 GMT-7

PlayStation 4: unit turns on, beeps 3 times and turns off

Wed, 08 Apr 2026 01:31:50 -0700

when power button pressed, the unit turns on, the fan and hard drive spin up, and then 3 beeps and off (blue light)

I got this unit from my friend and lets just say that the insides are in... suboptimal quality to say the least. most screws are loose/missing and the heatsink retainer was installed backwards etc.

if anyone can tell me the solution to this, it would be GREAT.

Edit: turns out i need to tension the back braket, and while doing so, the unit stayed longer on, the light turned from blue to white, and then red with 3 beeps, and off

Thanks!

It turns out, that the APU heatsink tension thingy at the back was not tight enough, the unit works fine after tensioning it.

⟐ Commented 4월 08, 2026 at 1:31 GMT-7

PlayStation 4: PS4 won't turn on (No light or Beep)

Sun, 05 Apr 2026 09:44:40 -0700

I have had my PlayStation4 since release and just recently it started to give me issues. The PS4 is connected to a working power socket and plug in correctly, however I can't get the PS4 to respond (turn on) in anyway. It won't turn on at all, I get no light or beep like others have. The PS4 won't turn on for the Controller or Disk input. Noting out of the norm changed so I don't understand what would have caused this. No falls, no power outages, no over heating. Any ideas? can this even be fixed?

⟐ Commented 4월 05, 2026 at 9:44 GMT-7

PlayStation 4: ضوء ازرق فقط ولا يخرج الضوء الابيض

Fri, 27 Mar 2026 00:50:01 -0700

اول ما ضغط علي زر التشغيل البيستيشن يقلع ب سكون معلق علي الضوء الازرق الا اضربه او اشفيه و اشغل كم مره بعدها يشتغل

Translation:

Only a blue light comes on, no white light.

When I pressed the power button, the PlayStation started up silently, stuck on the blue light. I had to hit it or fix it and turn it on a few times before it started working.

⟐ Answered 3월 27, 2026 at 0:50 GMT-7