If forced to open the screen normally, removes the side screen covers out as well.

⟐ Commented May 11, 2026 at 1:25 MST

⟐ Commented May 11, 2026 at 1:10 MST

Screen doesn’t show physical damage only internal.. How can I fix this?

⟐ Commented May 10, 2026 at 22:36 MST

⟐ Answer accepted May 10, 2026 at 21:43 MST

⟐ Answered May 10, 2026 at 20:44 MST

I have already tried:

1. A flea power release (holding the power button for 15-30 seconds with battery/AC disconnected).

2. An RTC/CMOS reset (disconnecting the coin-cell battery and holding the power button).

3. Attempting to boot with AC power only (which this model apparently does not support without a recognized battery).

Are there any specific BIOS settings or Alienware-specific "handshake" procedures I'm missing to get the motherboard to recognize this new battery, or is it likely a hardware defect in the new unit?

Any chance that the battery is in some kind of locked mode, or it's not working due to 0% charge?

⟐ Answered May 10, 2026 at 19:21 MST

Found that even though connector seemed fully inserted, it was not. Cleaned receptacle with narrow, stiff brush, and contact cleaner several times ...it is now charging again.

⟐ Answered May 10, 2026 at 15:57 MST

Its something with the disk drive but it says something about master and slave slots

⟐ Commented May 10, 2026 at 12:03 MST

I recently purchased a replacement battery (Betty, RZ09-0102) from iFixit for my Razer Blade 2014 laptop (model RZ09-0102).

After carefully following the iFixit installation guide, I am experiencing the following issues:

- The first time I used the laptop unplugged after installation, it lasted approximately 1 hour before shutting down. Since then, the battery only lasts approximately 5 minutes before the laptop shuts down abruptly.

- upower on Linux Mint reports 0 Wh and 0% at all times, even after several hours of charging

- The charge_now value in /sys/class/power_supply/BAT0/ always returns 0

- The laptop works fine when plugged into AC power

I have already tried the following troubleshooting steps:

- Reconnecting the battery connector multiple times

- Performing full charge/discharge cycles

- Updating upower

- Multiple reboots

I am not sure whether the battery is defective or if there is a compatibility issue with Linux Mint. Could you please help me diagnose the issue and advise on next steps?

I also ran i2cdetect -y 0 on the SMBus I801 adapter and got no response from the battery BMS — the grid shows only dashes, confirming the BMS is completely silent on the SMBus.

Thank you for your help.

Best regards

⟐ Commented May 10, 2026 at 11:12 MST

What I’ve already tried:

• Held power button for 10, 30 and 60 seconds with and without charger

• Disconnected the main battery cable and waited 2+ minutes

• Disconnected the CMOS/RTC battery and waited 2+ minutes

• Disconnected both batteries simultaneously, held power button for 30 seconds to drain capacitors, then reconnected

• Removed and reseated RAM, cleaned contacts

• Tried booting with RAM removed

• Tried booting on AC power only with main battery disconnected

What still works:

• Charging LED turns on and changes from red to white (battery charges normally)

• ThinkPad logo LED lights up

• Power button LED lights up

• Coil whine noise when charger is connected

The motherboard appears to be receiving power normally. No visible burn marks on the board. I have a multimeter and the board is currently open. I found a replacement IO board (NS-D012) for R$88 (~$15 USD) but want to confirm if that’s the likely culprit before purchasing.

⟐ Answered May 10, 2026 at 7:45 MST

⟐ Edited May 10, 2026 at 7:36 MST

⟐ Commented May 10, 2026 at 7:21 MST

⟐ Answered May 10, 2026 at 5:19 MST